The experience we had with Jones Glass & Decorating can be summed up in one word, "Awesome". We ordered two Lane Stallion recliners with the latest Rain pattern fabric. We bought the optional heat and massage features too. The shipping was great with no defects in the product upon delivery. There was a little bit of work putting the backs on the recliners and moving the remote to appear on top of the seat cushion. It was super-easy to put together. After we finished the setup, we started the remote with the massage feature and we're suddenly developing smiles because it was such a wonderful surprise sitting side-by-side with my wife and how well it worked. We bought the recliners after cancelling a similar order with another company on the east coast because Stan had a better selection of product, good price, well-described website that was more appealing, plus it was a much more friendly and reassuring experience on the phone. We look forward to many years of comfort on our new Lane recliners! Thank you Stan and your professional team at Jones Glass & Decorating for such a wonderful experience!
Ordered two Lane chairs and could not bave been easier and great followup on phone and email so it was a perfect purchase. We love the chairs and would definitely buy again from this firm.
Extremely satisfied with my shopping experience with this merchant in every way. Freight company very satisfying as well.
My wife and I bought two Lane Recliners. Jones Glass & Decorating did not have both in stock in the style we wanted. They went out of their way to find what we wanted and shipped it quickly. We were happy with your service.
Lee & Peggy---
We were very pleased with the product...and the customer service and quick response to questions or concerns by Shiloh. Thank you - and we would definitely look at your company when we are ready to make another furniture purchase.
The chairs arrived yesterday and were in perfect shape. We assembled them and enjoyed them while watching a movie. The hardest part of this whole change was getting the sofa bed out of the house!
Thanks so much,
We received the chairs on August 20. The quality and colors are both pleasing. We were impressed with the ease in receiving the chairs from the warehouse.
Thank you so much for your service and the great deal. Peggy B---
Hi mr Stan, the chair arrived today the delivery was good the driver even opened the box to check, the chair was in good condition and he helped me get it inside. he asked me the cost and could not believe it. the color is perfect size and seating is just right. doing business with you has been the best, no problem, the price was better than here in san Antonio. use my name any time as reference .------thanks Stan,-----ED.
Many thanks for all your help and here's my review:
Working with Stan was great! I accidentally ordered the wrong type of recliners and contacted Stan right away. He saw it as a simple thing to fix and took care of it. When the recliners arrived without the pillows, he took care of it. He took me back to the ways of 40 plus years ago when it was common place for people to communicate, help each other and work together like decent human beings. It was a real treat! Thanks Stan. - PL
I am "happy, happy, happy" with my recliners. I went with the rocker recliners that don't raise the foot rest alone, so I got the pillows which work great if I ever want to sit in a upright position, when it's reclined. After using them a while I find the recliners are cushy soft for rocking and for melting into with a sigh when reclining. - PL
I got my chair today. It matches exactly. I am so pleased. What
a great transaction! Thank you very much. Your company made
my awful winter day into a fantastic day. (It's like 7 out...brrrr)
We were shopping for two recliners for our den and happened to find the lowest price by far at Jones Glass in Utah. At first we were a little skeptical about ordering such a large item on line but after speaking with Stan Jones we felt a lot more comfortable. These were the exact same chairs we had seen in the department and furniture stores we shopped at locally.
Stan was right on top of the order from start to finish, Even after the chairs were delivered and we wanted an adjustment to the reclining mechanism he saw to it and we were quite pleased with the results.
If you know what you are looking for and want excellent pricing and service, I would not hesitate to give Jones Glass & Decorating Center at call. Ask for Stan Jones. ********
I recently purchased two brown leather touch Timeless recliners by Lane. They arrived on schedule and were in perfect condition. The only assembly was to slide the back onto the base.
The whole process couldn't have been easier. Jones Glass was very prompt. Prior to ordering, I called with a couple of questions and was treated very courteously.
I had called a local furniture store and asked their price for ordering these chairs. i was quoted a price of over $700 each.
I couldn't be more pleased with my chairs and Jones Glass.
We've had the chair for a week or two and it's great. Thanks again!
Stan Jones has been the best furniture shopping experience. I was nervous about ordering two recliners online, from an out of state company. However, I decided to take a chance . I had shopped locally and online and could not come near the price which included shipping. Sent in my order and Stan phoned back to let me know he would inform of shipping date. A few days later he called to say there were on the way. Five days later the shipper phoned with a time slot and delivered the next morning. They were placed in my garage and were in perfect condition. Stan phoned the next morning to make sure everything was OK. I have never had such positive and easy furniture purchase . Without hesitation I would recommend Stan Jones with his wonderful service and prices.
I would highly recommend purchasing from Jones Glass and Decorating Center. The price for my recliner was exceptional. Even with the shipping charge to central MA, Jones Glass provided a significant savings. Perhaps more importantly, the personal contact and follow up both by phone and e-mail by Mr. Stan Jones demonstrated a sincere desire to provide the best service possible to the customer. Delivery was at the arranged time, and the delivery driver was both professional and very accommodating. Finally, the recliner was exactly as advertised. I could not ask for better service.
Dr. John K--12-16-14
Very informative and kind told me exactly what to expect and when the shipping would be asked me to be sure to open the boxes and check the chairs to make sure every thing was undamaged this was to be done before signing the shipment papers. Very pleasant to do business with, a
By SKJ on December 16, 2015.
Great experience purchasing from Jones Glass and Decorating. Their website was easy to navigate and had the best information representing the product. I was looking to replace a Lane recliner we had and was able to match it exactly. Jones Glass and Decorating Center offered the best price I found online or in store. Was a little concerned making a large purchase like this online but right after placing the order, I received a phone call confirming from Stan and he reviewed the process with me. He set expectations with an estimated deliery date. He emailed me during the process to keep me updated. Once the chairs were shipped from the factory, he emailed me to be on the watch for a call to schedule the delivery. That happened within a couple of days of his email and the chairs were delivered right to my garage. They were easy for my Husband to uncrate and bring in the house. I will definitely look to Jones for my next purchase. No hassle, no stress shopping!! Thanks Stan….
C. Brown Richmond VA 12-19-14
I recently purchased two Lane recliners from Stan’s Glass Company. The company was very easy to deal with. Stan put the order in for me and kept in contact with me until the chairs were delivered.
One of the chairs had a staple sticking out and within four days Stan made arrangements for a local Lane repairman to come here to take care of this, which was done beautifully.
The company is reliable and Stan is a very friendly and helpful person.
The experience was totally positive.
Also, the total cost of two chairs and delivery was less than the cost at our local department store for the same chairs.
I totally recommend this company.
"I found this chair by internet search. The price seemed quite reasonable for this manufacturer. The service end of the transaction was completely satisfactory. If I were to purchase another item from Jones Glass and Decorating Center I'd make a better plan for delivery, though. The chair was rolled from the truck to just inside my garage door leaving me to unpack it, move it into the house and assemble it myself. That last part of the process gave me a chance to exam the chair's underpinnings up close. The old saying about "you get what you pay for" is still as true as ever. Having made that observation, however, it's a comfortable chair...a value for the price.
When it was time for the chair to be delivered Stan explained that the delivery team was not permitted, for liability reasons, to bring the chair across my front door threshold. I would caution other elderly folk or those with limited physical strength to make sure they have help on the delivery end. Since it's not possible to break it down myself the savings on the chair purchase will be somewhat offset by the expense of having the large, bulky shipping container removed."
The best seller I have dealt with, hands down. Prompt emails and even called me with further instructions. Would absolutely do business with them again.
By Jeremiah McQuiston on December 23, 2015.
Very accommodating to my problem and worked to solve everything with the delivery. I would recommend them highly.
By Old time Marge on December 27, 2015.
Had to cancel be caused it was not going to be here by January 2016 I actually did see this chaIr in a retailer arount home this past weekend. it was very quality but about $150 more than you offer. Diappointed
By C Sprinkle on December 30, 2015.
This may sound like a less than positive review, but it's an honest one. I wouldn't hesitate to recommend your company to anyone but not without the cautionary note I've indicated above. Cecelia 1-06-15
Perfect... I could not be more pleased with Jones Glass. My order arrived 10 days ahead of schedule. I ordered two big & tall reclineres thru them. They secured white glove service for me, which I happily paid extra for, and was worth every penny. These are VERY large and substantial chairs!
By J. Mercer on January 7, 2016.
Stan did a great job explaining the options on the chair. The order came on time and the delivery was curb service but driver put it in the garage for my wife. Chair is awesome very comfortable. Thanks Stan.
Good Morning Stan.
I found the chair on your site by searching several places for the Mac Motion chair. You had the item I was looking for and the price was competitive with others.
From ordering the chair to delivery, it was a smooth transaction. I appreciated the personal contact with you, email and phone calls. The chair was even delivered to the minute, of when it was to arrive by FedX.
Thank you. Loraine B. 1-26-15
We had purchased this model recliner about 8 years ago but due to a fire, it was necessary to replace it. I found JG & DS as a result of a Google search for Lane products. The pricing, given that the shipping was included and there was no sales tax, as an out of State purchase, was extremely attractive and therefore more than competitive. Mr. Jones was very knowledgeable with the Lane line, and was easily able to identify the replacement recliner (style, material, color).
I was kept fully abreast of the delivery situation by E-mail and the chair arrived as promised and on time. Kudos for the follow up after ordering.
Bottom line, I would not hesitate to purchase a product with JG & DS should the need arise.
Alan G. 1-29-2015
Good Morning Stan - recliners arrived last Thursday - both in good condition - no problems - thank you for a great shopping experience! - Margaret B. 1-29-2015
I received the Lane recliner today in perfect condition and want to thank you for the smooth transaction in doing business with you. I was hesitant to order online but am very pleased that I did.
I picked Jones Glass and Decorating based on the lowest price & having it in stock, the next lowest price was about 50 $$ cheaper but when I ordered it, they didn't have it in stock (error on their website). You did keep me informed on my order, and the delivery process was painless and quick. I would purchase from you again.
Josh Z 2-07-15
My parents have 4 Lane recliners, the oldest being 14 years old. They have been more than satisfied with them, thats why I chose to buy one. I wasn't able to buy one locally so i checked on line and found Stan with Jones Decorating. Very good experience, Stan was excellent from the start. I got my chair delivered to me in less than 2 weeks and love it. Exactly like I ordered. Price was the best I found with top notch professionalism. Will definitely buy from Stan again.
Thank you so much for making our Lane recliner purchase so easy. We were informed all through the process on when the recliners would be available to us for delivery. Your price was very competitive and we were not able to find a lower price anywhere. Our local furniture store could not even come close to what you were offering the recliners for. You were so helpful with the information on the delivery with the shipping company. I have ordered lots of products over the web and this was one of the easiest we have experienced. I am so glad that we found your site on the web.
Your company had the item I was looking for and at a price which surpassed other places, especially here in CA. Add to that the free shipping and it was a sale from the start. You spent a lot of time with me on the phone regarding the delivery and tried to accommodate my wishes for which I was most grateful. I believe I was dealing with a very honest and knowledgeable man as you even took the time to tell me about Lane’s background and service. Yes, I would certainly do business with you again.
Sincerely, Justine, San Bruno, CA-03-04-15
Hi Stan, just wanted to let you know we received our recliner about 30 min ago. It was one day shy of 6 weeks, so they did good. I did as you asked, noted on the delivery receipt that the box was torn and open in many places. But it did not seem to affect the recliner at all. The color is not exactly the color in my room, but very close. So of course that makes me happy. If we have to point out any thing negative it would be how they put/or didn't put the staples in the material and wood. It looks like they missed their spot and put in 4-5 staples all in one spot. And several of them were sticking out. So my husband went around it and hammered them in. With all that being said, I am pleased with it. I had a hard time finding this size and material and also a Lane product. So ordering it on line without seeing/touching the material, worked anyway. Now we just have to sit on it a lot to get the seat just the way we like. The seat is so high because it is so firm. Guess we were used to our old worn out one. Haha
Thanks again for your help. I wouldn't hesitate to order from you again. Take care in Utah.
Kathy Y 03-04-2015
I recently purchased a Lane Swivel, Rocker, Recliner from Jones Glass and Decorating Center. My experience was wonderful. I searched everywhere locally for this recliner. When I decided to expand my search to the internet, I was very disappointed with the outcome, until I searched the Jones Glass and Decorating Center website. They specifically had exactly what I was looking for. When I spoke with Stan Jones, he could not have been nicer and more helpful. He even helped me choose the exact color I wanted. I would definitely purchase from them again. By the way, my recliner looks fabulous in my Family Room.
If you are searching for a Lane recliner, or any other product that Jones Glass sells online, let me assure you that you will be so very happy that you ordered from them. They listened to what I was looking for, and how long I was looking for it and helped me by telling me the whole process from ordering to delivery. I originally contacted them because I was looking for this particular recliner for some time and when I Googled the Lane recliner like I had so many other times, and this time their website came up. I read reviews, then I thought I would call and ask some questions. I spoke with Stan all about how long I had searched for this item, how much some websites were charging, plus charging extra to get it in the color I wanted, and charging for delivery. He assured me that the color selection for this particular color was included as was shipping and curbside delivery. I decided because of the presentation and how much better I felt after that conversation to purchase the recliner with them. The price was wonderful compared to all the other places I had shopped--and that was all that I had to pay.
As far as I'm concerned, the next time I am in the market for furniture, I will check with Jones Glass first. I shopped at stores that were in my own small suburb and was going to be charged $75-$100 for delivery plus the price was higher for the chair. I would definitely purchase from them again. The personalized service and updates on the building and delivery process were beyond compare. Plus, if you get a really great delivery person like I did, he helped me unpack the chair and brought it right in to my living room where I wanted it. I could not have gotten better service anywhere.
Katherine. Rosenberg Tx. 3-17-15
We picked Jones Glass and Decorating not only because they had the best price out of any site, but also their product description and process made it easy to choose the recliner we wanted. Stan was very communicative not only in helping confirm the order, but also in keeping us informed about the shipping process. The order initially stated it would take 6 to 8 weeks, but two weeks later we had our chair!!! Great service, great product, and we would definitely buy from Jones Glass again.
Christian G 3-23-15
Our recent experience with Jones Glass and Decorating Center was a breath of fresh air. Their web site offered exactly what we wanted and they also offered the best price. From the very beginning of our order to the delivery of our chairs, Stan Jones was in regular contact making us feel very comfortable with our purchase. We would not hesitate to do business again with them and would highly recommend the same to others. Linda & Mark G. 3-26-15
I just came across this past e-mail regarding the mistakenly burgundy recliner that we had received - and then remembered that I told you that I’d send you an e-mail or call you to let you know of the re-delivery of the re-order on the recliner. It was successfully delivered a couple weeks back and is lovely (the tan colored material is exactly and altogether what we wanted - perfect for our décor). You and your company (as well as the Lane chair manufacturers) are great! Thanks for following through on everything so well. Conscientiousness is not something we encounter a great deal these days, and it is quite refreshing to have received the benefits of yours in the way we have.
Thank you so much for being you!
With warm regards and appreciation of the way you run your business,
Hello Stan. I just wanted to take this opportunity to comment on my purchase of a Lane Recliner. I visited numerous websites that offered Lane Recliners, and ultimately I decided on Jones Decorating. You had the best competitive price for what I was looking for. After calling your store and speaking with you, I felt very comfortable in placing the order with you. you made the whole buying process a pleasant one. I appreciated the way you kept me informed about the progression of the custom chair order(Great Communication). I opted for the “White Glove” delivery,so that it would be brought inside and set up where I needed the chair to be(I have to use an oxygen machine in the evenings). The gentleman that performed this service were pleasant,efficient and professional. The chair is extremely comfortable and very well made. I will definitely purchase from you again. Thank you again, Stan, for an overall pleasant experience. Best of luck,Pete.--05-26-2015
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Jones Glass and Decorating is a great company to do business. They kept me informed though out the whole transaction. I would buy from them in the future if I ever need any furniture. I am highly satisfied!
The chair arrived in great condition. It was simple to attach the back and everything seems to be well made. I am very happy with my purchase. I chose to order the chair from Jones Glass and Decorating, after much searching, because the prices were lower than many other carriers of Lane Furniture but what I really liked was that they offered more fabric choices than the other places that I searched. They also offered patterned fabrics which I was not able to find anywhere else online. I had read the reviews of other customers that had purchased from Jones Glass and Decorating and almost all of them mentioned Stan and how Stan had been very kind and helpful throughout their furniture buying experience. I had a few questions before I placed my order so I gave Jones Glass and Decorating a call and sure enough Stan answered the phone and he was very kind and helpful. I called a couple of more times over the next few weeks while I was waiting for my order to ship and every time Stan was on the other end of the phone to help me. He called me when it was time for the chair to ship so that I could be aware of it's arrival time. It was nice to deal with the same human each time and know that he remembered me. It was much better than dealing with a large company where you never talk to the same person twice and you are just an order # in their computer system. I don't usually buy new furniture and I expect this chair to last for many years to come but if I ever need to purchase another piece of new furniture I will definitely go back to Jones Glass and Decorating. It was a positive shopping experience. Thank you Stan!
~ Christina 6-18-15
Everything with the recliner is great!
My experience with Jones Glass and Decorating has been fabulous. I purchased a Lane Belle recliner and absolutely love it! Their price is what enticed me to buy from them. Their customer service was also outstanding. I would definitely do business with this company again.
Lisa H. 9-01-2015
My chair arrived in perfect condition and I absolutely love it. Your company was wonderful to do business with and you kept me updated on everything. I will definitely use your company again and will refer you to my friends.
Sandra S. 9-10-2015
It was a pleasure doing business with you. The customer service we experienced from both you and the delivery company were top notch. We chose Jones Decorating because you offered a very specific snuggler recliner in a style that was hard to find. The prices were lower than the other websites and the free white glove shipping was an added bonus. We were very pleased with the friendly service and the frequent updates we received on the status of our order during the entire process through delivery. The furniture we purchased is high quality and even better than anticipated. We would definitely purchase from Jones Decorating in the future.
Darcy C. 9-23-2015
I ordered my Lane Rancho Comfort King Rocker recliner from Stan and got excellent service. 1 time they gave me his cell phone number and I called when he was out of state. The price I paid was considerable
lower then the local prices and I got it with fabric I wanted. Stan had Lane send me the fabric samples I wanted and they arrived in less than a week. Once I ordered it, it was less then a month when I received it.
I had a small problem with delivery, the freight company brought it on a 53' regular trailer. I had to help the driver unload it, but he helped me get it in the garage.
Stan kept me very well informed and I will order again, next will be a sofa recliner with White Glove inside delivery.
Mike C, Arlington Texas 09-28-2015
We were very pleased with our purchase from you. We originally ordered these chairs from a local furniture chain. When they did not deliver the chairs when promised and failed to contact us, we cancelled the order. My wife looked for the chairs on line, found your web site, read the customer reviews, and ordered them from you.
The chairs were much less expensive than the price at the local furniture store and the chairs arrived when promised.
Both chairs had small tears in the fabric on the backs at the bottom. We watched them being unpacked and brought into our house and felt that the damage had not occurred then. We think it must have happened when the chairs were packed at the factory.
At any rate, a call to you and repairs were underway. We had to wait until new fabric for the backs arrived, but the repair facility you contracted for the repairs kept us notified of the progress. They contacted us to schedule a time for in-home repairs and the gentleman repairing them called that day to tell us he was on the way. He did a flawless repair, replacing the entire backs of both chairs.
Our experience purchasing the chairs and with the resolution of the damage problem was unbelievably easy. We didn’t think this kind of great customer service still existed! We would not hesitate to purchase from you again and have already recommended you to several people. Thank you!
Why you picked us over other websites:
I picked your company based on the price and reviews I read on your website, which were outstanding for price, ordering ease, delivery timeliness and product quality.
How our price compared to others:
The price of my Lane Magnate was less than some sites, more than others.
Did we keep you informed about your order and about the delivery process:
I felt like a member of your family during the entire process, with very prompt replies and service!
Would you purchase from us again:
Absolutely! No hesitations at all. I admit to some trepidation to ordering furniture, site unseen, online and felt I had to trust my instincts. The samples arrived promptly from Lane in N.C., which I returned with a thank you.
The chair is slightly different (foot rest area and talon/ball feet vs. lion's paws) from my original Magnates, circa 1998, but still very pleased.
Thank you 10-19-2015
Stan Jones was a pleasure to deal with..... every time I called he's the one that answered the phone..... prices were the best I would buy from him again in a heartbeat very very knowledgeable and informative do not hesitate to buy from this vendor....... Thank You Stan--10-26-2015
Last week or so my wife and I started looking to replace our old recliners as we had them for 10 years and they were getting not worn out but out of date..We found Jones Glass website ..was reffered by Amazon
as we were looking for Lane products because that is what we had and had good service from them.I called Stan Jones and his prices were better than others for the Lane so I ordered two of the Lane recliners.They were delivered when Stan told me they would be very nice BIG MAN Size ..fast friendly service ..If I need more
products will order from Stan.
Myers O. 10-26-2015
Enjoyed doing business with Stan. He was very informative, and helped a lot. They had the best price for the recliner I wanted, but I was concerned about its actual appearance. He provided pictures of the upholstery fabric, and even offered to send me a swatch. Shipping was included in the price, and was very fast. The chair exceeded our expectations, and we're very pleased with it. Communication was great, and all effort was made to insure our satisfaction. Thanks!
Stan i'm super satisfied with your service, the chair we ordered arrived a day early, whahoo.. you'll be my first call in the future. thanks again . dave--11-09-2015
I just got off the phone with you. It has been *YEARS AND YEARS* since I received such wonderful service from a business. You are sending me 2 swatches of green fabric. Could you possibly send me a swatch of the burgundy fabric shown at: Kit S 12-10-2015
Just a quick follow up. The chair was delivered and the delivery person was kind enough to help my dad get the recliner upstairs. My mom, who has congestive heart failure, has slept through the night in the chair for the past three nights. The first full nights sleep that she has gotten in weeks. Just wanted you to know that you have helped by simply being able to deliver what you promise.
Blessings for a happy new year!
Beth T. 12-21-2015
We ordered a double rocking reclining loveseat by Lane and we couldn't be happier! We looked online for nearby stores, and the closest was about an hour away. All of the prices we saw were pretty high, and they only had a couple of colors/fabrics to choose from. Then we found Jones Glass and Decorating. The prices and selection looked great, but we were a bit leery of spending several hundred dollars online with a company we'd never heard of. But we saw the great reviews and decided to send an inquiry. Imagine our surprise when our e-mail was answered within 5 minutes! We asked for and received some fabric swatches, which we got within about a week. This, by the way, is fantastic because you can see and feel the fabric before making any commitment. We found one we liked and placed our order. It turned out that the quick response from Stan wasn't a one-off either. Each time we inquired about something, we got an answer almost immediately. When our loveseat was delivered it was placed exactly where we wanted it and the delivery guys installed the handles. It takes a bit longer to order furniture this way, but we saved several hundred dollars, and had a lot more choice when it came to fabric, so it was well worth the wait. I would highly recommend Jones to anyone who wants quality furniture with stellar customer service! ~ Lynne & Paul in Colorado 3-21-16
I chose Jones Glass and Decorating for my new recliner based on competitive pricing and free shipping. Customer service was excellent! I required special arrangements for delivery and the Jones Glass and Decorating representative was very professional and I am completely satisfied with my purchase and the entire experience. I would definitely recommend Jones Glass and Decorating to my friends!
Ralph C. 3-21-16
I had a similar Lane chair which I purchased years ago. It was far better than any other reclining chair out there, including Lazy-Boy. When my son was two years old, he started charging across the room and diving into the chair. We thought this was cute for a year, but as he grew in size and weight, I noticed that the chair seemed to be coming a bit loose. I tried to stop him from attacking the chair, but he would continue to keep this up while I was out of the house. Long story short, the chair literally fell apart on me while watching football. Upon cheering for a Notre Dame touchdown, the leg rest fell off and the back of the chair fell back, almost touching the floor. Needless to say, my son killed by beautiful chair. These chairs are not cheap and with a new family, I did not want to spend all of the money for such a luxury. It wasn't until I found the great deal on Jones Glass for the chair that I actually broke down and purchased another Lane recliner. I couldn't pass up such a deal. I'm sitting in the chair as I write this email. Life is good again.
It was a pleasure doing business with Jones Glass.
-Richard C 3-21-16
Thanks for my wonderful recliner love it . Shipping was great and your prices can't be beat thanks again.
Dan E 3-25-16
The Lane Mission style chair is beautiful. It was made to order and the fabric choice was exactly what I wanted. I have had many compliments on the chairs looks and how comfortable it is. I am extremely happy with my purchase. I told my boyfriend this is a forever chair because I will have it forever. Thank you for such a quality product.
Karen J 6/01/16
Stan Jones great personality you sold me the chair, arrived in perfect condition and a little sooner than expected. what more is there to say? GREAT JOB
Daniel S 6/01/16
I bought 2 Lane recliners on line from Jones Glass and Decorating Center. Before ordering with Stan Jones I researched the offerings of other websites. Jones Glass had the best selection and very competitive prices. Doing business with Stan was a pleasure. They handled every aspect professionally, from confirming my order, to arranging for white glove delivery and assembly, to following up on my satisfaction after delivery. I would definitely buy from Jones Glass and Decorating Center again, and recommend them highly.
Kenneth L 6/5/16
We received the arm covers yesterday, June 10 via UPS. They are well made and fit great. Thanks again for getting us an update on delivery. We are Very Satisfied with your Store and Lane Furniture.
Lewis D. 06-11-2016
My husband and I purchased a Lane Recliner from Jones Glass and Decorating Center. It was our first time purchasing a piece of furniture by order via the internet but has been one of the best service experiences we've had. We had already purchased a Lane Recliner from a local retailer. After having the piece a year or so, we were interested in purchasing another. Unfortunately, the local retailer went out of business and we were unable to find another retail store that could provide the same recliner. After a search on the internet, my husband found the recliner on the Jones Glass and Decorating Center site. We called to get a couple fabric samples and they arrived at our home a couple of days after the call. We placed our order and discovered that delivery of the piece was going to be free! Wow. We received a call confirming our order and giving us a timeframe on when the piece would ship. Within the timeframe given, we received a call letting us know that the recliner had shipped and should be received on a certain day. We were to get a call from the shipping company letting us know an approximate time of delivery, however that call never happened. This was the only part of the experience that was less than satisfactory. The delivery showed up and luckily my husband was home. The delivery driver indicated he wasn't supposed to help with deliveries but did anyway. The recliner arrived in great condition and was exactly as we expected. We would definitely recommend Jones Glass and Decorating Center to anyone looking for a piece of furniture.
Charlotte, NC 6/20/16
I picked Jones Glass and Decorating Center, because the
website was clear in what you offered, and the pictures were easy to see. You did have the best prices
as I compared your site to others for the same Lane high rise lounger.
I ordered the whit glove delivery, and in a few minutes they had the chair just where my husband wanted
it to be, The material and workmanship is outstanding. Your service is so personal, always keeping one
Yes, I would buy again from Jones Glass and Decorating Center, and I would certainly refer you to
family and friends.
Laota P. 07-10-2016
I apologize this email is so belated but we were in the process of moving over the past few weeks. I just wanted to let you know that the replacement recliner you sent to us arrived safely & in perfect condition. It was packaged much better this time with noticeable fragile signs on the box. It is a beautiful recliner & we are very pleased with it, along with your excellent & speedy customer service. Thank you so much! We will recommend you & your site to others, for sure. Thanks again & have a wonderful fall season.
Mr. Jones -
I just want to write and let you know that we received the recliner ordered in August. The chair is beautifully constructed and very comfortable.
Thank you for your work,
Hi Stan. My chair arrived in good condition this afternoon and I am very pleased. I have a 10 year old version of this chair in another room. After setting in my new recliner I think I'll be ordering another soon to update my old one. Thanks for the excellent service with my order.
The recliner I ordered was delivered today. I am thrilled and wanted to let you know it got here okay. I knew the waiting would pay off and wouldn't hesitate to order a Lane recliner through your company again. You did an excellent job keeping me updated.
My chair arrived in excellent condition, all went well with the delivery, and I am very pleased with my chair. Thank you so much! It was a pleasure doing business with your company and I will definitely recommend you!
Just wanted to let you know, it has been a real pleasure dealing with you. I had a great sleep in my new chair last night despite being told via email that it would not be available till Monday.
There was minimal damage on the carton but I decided to accept anyway.
Maybe we can do this with other household items!
Aloha, Dean 2-18-2017